How do I make a complaint?
If you have a complaint we ask that you contact our office setting out the details.
0800 458 0455
Monday - Thursday 9am - 6pm, Friday 9am - 5.30pm
DDM Health Limited t/a Diabetes.co.uk is an Introducer Appointed Representative of Justtravelcover.com, a trading style of Just Insurance Agents Limited, which is authorised and regulated by the Financial Conduct Authority (FCA) number 610022 for General Insurance Distribution activities. Registered in England. Company No 05399196, Victoria House, Toward Road, Sunderland SR1 2QF. Our services are covered by the Financial Ombudsman Service. If you cannot settle a complaint with us, eligible complainants may be entitled to refer it to the Financial Ombudsman Service for an independent assessment. The FOS Consumer Helpline is on 0800 023 4567 and their address is: Financial Ombudsman Service, Exchange Tower, London E14 9SR. Website: www.financial-ombudsman.org.uk/.