Contact us

You will find answers to most questions on our Frequently Asked Questions page.

You can contact us in a number of different ways as shown below.

Send us an email

Customer Services:

Call us on 02392 419 013

For new or existing policies and general enquiries, call our dedicated UK Customer Services team. We are open Monday to Friday, 8am - 6pm, closed Bank Holidays.

Write to us

Diabetes Travel Insurance
P J Hayman & Company Limited
Stansted House
Rowlands Castle

Need to make a claim?

Full details of what you need to do to make a claim are also shown in your Policy Wording. on page 13-14.

Please note: You will be expected to follow the claims procedure shown in your Policy Wording and to substantiate your claim by providing supporting documents.

24 hour Medical Emergency Assistance Service

+44 (0)203 829 6745